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Juara Pengurusan Pengetahuan FP Afrika Timur

Juara Pengurusan Pengetahuan memainkan peranan penting dalam pengurusan perubahan untuk perancangan keluarga dan kesihatan reproduktif (FP/RH) program. Juga dikenali sebagai Juara KM, Aktivis Ilmu, atau Penyelaras Pengetahuan, they are not knowledge managers but part-time volunteer knowledge change agents—facilitating knowledge acquisitions from knowledge innovators and enabling the sharing and effective utilization of such knowledge.

The Role of the KM Champions

The Knowledge Management ASK Framework

The Knowledge Management ASK Framework

Knowledge Management Champions, commonly referred to as KM Champions, are an important pillar for projects, program, organizations, negara, or regions that seek to integrate and institutionalize knowledge management in their work.

Dalam Afrika Timur, KM Champions contribute to three main areas in delivering family planning and reproductive health programs, namely:

  • Advokasi—disseminating the knowledge management messages and influencing action.
  • Support—acting as local representatives for knowledge management activities in their countries.
  • Knowledge brokering—linking partners to information, pengetahuan, and family planning and reproductive health resources and advocating for their utilization.

These three areas make up the ASK Framework of knowledge management.

Building Capacity

In East Africa, Ilmu BERJAYA (KS) has for the last six months engaged 13 KM Champions. Employing various activities, including capacity building, KS equipped them with skills in sourcing, sharing, and effectively using critical knowledge for better FP/RH outcomes.

Members of this cohort also benefited from online engagement with the East African family planning Community of Practice and the Anglophone Africa Learning Circles. Ini sumber provided further opportunities to explore and practice the techniques of knowledge management.

A Community of Practice is a platform for practitioners in the region to generate, manage, and utilize knowledge and information pathways within the family planning and reproductive health discipline.

Activities of the KM Champions

KM Champions in Rwanda engaged the country’s FP2030 Technical Working Group, which was also an opportunity to introduce the work of KS in the region to FP2030 country focal points.

Kimana. Credit: Yagazie Emezi/Getty Images/Images of Empowerment.
Kimana is a fourth-year medical school student attending the second regional Medical Students for Choice conference, where attendees learn best practices around contraceptive use. Kredit: Yagazie Emezi/Getty Images/Imej Pemerkasaan.

In Tanzania, KM champions engaged 10 youth-led service organizations, health workers, and government leaders, who are key actors in tackling family planning and reproductive health matters. The subjects discussed during the stakeholders’ engagement meetings included:

  • Linking communities to information and services.
  • Use of digital media to share family planning.
  • Reproductive health information among young people and use of music, dance, and drama to reach communities with information on FP/RH.

The organizations that were engaged included African Youth and Adolescents Network, Population Service International, Pathfinder International, Young and Alive Initiative, dan Mtwara Clinical Officers Training College Sexual Health Club.

Innocent Grant, a KM Champion from Tanzania, noted that the Sexual Health Club in Mtwara designed a Tuongee UZAZI WA Mpango Facebook page, or “Let’s talk about Contraceptives.” It provides real-time responses to young people’s contraception questions. Connecting young people to information and knowledge about FP/RH has been a big achievement of the club.

“We, the KM Champions in Tanzania, are proud to have engaged youth-led organizations on knowledge management practices; available family planning and reproductive health resources; and how Knowledge SUCCESS platforms could help them source, kongsi, and effectively utilize such knowledge for improved family planning and reproductive health outcomes,” said Fatma Mohamed, a KM Champion from Tanzania.

KM Champions from across the East Africa region coordinated Twitter chats on International Youth Day and World Contraception Day. Engaging KM Champions in key advocacy calendar events not only helps them gain visibility but also promotes their work.

Impact Registered

KM Champions acknowledge that the knowledge and skills they acquired on storytelling and knowledge management practices have helped them to understand and apply better, more relevant remedies to the reproductive health challenges in their community. The KM Champions are leading discussions in the FP/RH Community of Practice. Sebagai contoh, some are part of the National Technical Working Groups in their respective countries, supporting advocacy and knowledge brokering.

Technical Working Groups are comprised of policymakers, civil society representatives and program managers, technical advisors, and convenors who advise governments on family planning policies and can contextualize guidelines from a global perspective.

Erick Niyongira

Erick Niyongira, Rwandan KM Champion.

Erick Niyongira, a KM Champion from Rwanda, said, “KM Champions are important actors in family planning and reproductive health programming. We help bridge implementation gaps by ensuring that stakeholders find, kongsi, and utilize the knowledge they need, which transforms the lives of women, men, pasangan, and families.” Niyongira noted that through effective collaboration with KM champions, organizations can achieve much more in advancing the provision of services and reducing the unmet need for family planning.

KM Champions play an important role in increasing the visibility of Knowledge SUCCESS’ work in the East Africa region. They have helped disseminate knowledge management messages from Knowledge SUCCESS to target audiences and have continuously advocated for knowledge sharing and positive learning behaviors. They link local partners to communities and assist project managers in understanding country contexts.

Challenges Encountered

Niyongira notes that family planning and reproductive health programs are making a big impact on communities, evidenced by the increasing uptake of modern contraceptives. While the Champions rightfully contribute to this success, they face several challenges.

KM Champions are volunteers; due to competing work priorities, it is sometimes difficult to seamlessly implement their activities to achieve stated objectives in a timely manner.

Limited opportunities for meaningful youth engagement in decision-making is another challenge. Niyongira explains, “The most active KM Champions are the youth, but the youth have limited access to decision and policymaking platforms, which limits their abilities to effectively engage critical stakeholders to make impact.”

Getting government leadersattention was difficult, especially in explaining the importance of knowledge management in delivering effective FP/RH programs. Grant, the KM champion from Tanzania explained that youths face tremendous challenges in navigating stringent government protocols, which cause a loss of crucial information along the way and disillusionment among the youth.

An additional challenge is limited resources for online engagement. With the movement restrictions imposed because of the COVID-19 pandemic, KM Champions in Uganda encountered challenges interacting with stakeholders virtually, especially in remote areas where internet connectivity is difficult.

Girls participating in a sexual reproductive health class. Credit: Jonathan Torgovnik/Getty Images/Images of Empowerment.
Kanak-kanak perempuan mengambil bahagian dalam kelas kesihatan reproduktif seksual. Kredit: Jonathan Torgovnik/Getty Images/Imej Pemerkasaan.

A Way Forward

Continuous engagement with and support of KM Champions will help strengthen knowledge management practices and let policymakers, pengurus program, and technical advisors understand that knowledge management is essential for sustainable FP/RH programming in East Africa.

KM Champions recommended that formal introduction to their respective Ministries of Health is made to ease their access to such platforms and that FP/RH Technical Working Groups should be utilized to foster such engagements and collaboration.

The Champions embraced working collaboratively, learning, and sharing knowledge and country experiences. They called for more interactive ways of building strong networks including convening physical meetings when COVID-19 travel restrictions are relaxed.

Pelajar perubatan menghadiri persidangan Pelajar Perubatan untuk Pilihan, di mana mereka mempelajari amalan terbaik mengenai penggunaan kontraseptif dan pengguguran yang selamat. Kredit: Yagazie Emezi/Getty Images/Imej Pemerkasaan.
Alex Omari

Pegawai KM Afrika Timur, Ilmu BERJAYA, Amref Health Africa

Alex ialah Pegawai Perancang Keluarga/Kesihatan Reproduktif Teknikal di Institut Pembangunan Kapasiti Amref Health Africa. Beliau bekerja sebagai Pegawai Pengurusan Pengetahuan Serantau (Afrika Timur) untuk projek Knowledge SUCCESS. Alex telah berakhir 8 pengalaman bertahun-tahun dalam kesihatan seksual dan reproduktif remaja dan belia (AYSRH) reka bentuk program, pelaksanaan, penyelidikan, dan advokasi. Beliau kini merupakan ahli Kumpulan Kerja Teknikal untuk program AYSRH di Kementerian Kesihatan di Kenya. Alex ialah Felo yang dipilih di Royal Society for Public Health (FRSPH) dan bekas Penyelaras Negara Kenya untuk Perikatan Belia Antarabangsa untuk Perancangan Keluarga (IYAFP). Beliau memiliki Ijazah Sarjana Muda Sains (Kesihatan Penduduk) dan Sarjana Kesihatan Awam (Kesihatan Reproduktif) dari Universiti Kenyatta, Kenya. Beliau kini sedang melanjutkan pengajian di peringkat Sarjana kedua dalam Dasar Awam di Pusat Pengajian Kerajaan dan Dasar Awam (SGPP) di Indonesia di mana beliau juga merupakan sarjana penulisan dasar kesihatan dan kesihatan awam serta penyumbang laman web untuk Jurnal Kajian Strategik.

Sarah Kosgei

Networks and Partnerships Manager, Amref Health Africa

Sarah ialah Pengurus Rangkaian dan Perkongsian di Institut Pembangunan Kapasiti. Dia telah berakhir 10 pengalaman bertahun-tahun menyediakan kepimpinan kepada program pelbagai negara yang menjurus ke arah memperkukuh kapasiti sistem kesihatan untuk kesihatan mampan di Timur, Pusat, and Southern Africa. Beliau juga sebahagian daripada sekretariat Wanita dalam Kesihatan Global - Hab Afrika yang berdomisil di Amref Health Africa, Bab Serantau yang menyediakan platform untuk perbincangan dan ruang kerjasama untuk kepimpinan transformasi jantina di Afrika. Sarah juga merupakan ahli Perlindungan Kesihatan Sejagat (UHC) Sumber Manusia untuk Kesihatan (HRH) jawatankuasa kecil di Kenya. Beliau mempunyai ijazah dalam Kesihatan Awam dan Sarjana Eksekutif dalam Pentadbiran Perniagaan (Kesihatan Global, Kepimpinan dan Pengurusan). Sarah ialah penyokong yang bersemangat untuk penjagaan kesihatan primer dan kesaksamaan jantina di sub-Sahara Afrika.

Irene Alenga

Knowledge Management and Community Engagement Lead, Advocacy Accelerator

Irene is an established social economist with over 13 years’ experience in research, policy analysis, pengurusan pengetahuan, and partnership engagement. As a researcher, she has been involved in the coordination and implementation of over 20 social economic research projects in various disciplines within the Eastern African Region. In her work as a Knowledge Management Consultant, Irene has been involved in health-related studies through work with public health and technology-focused institutions in Tanzania, Kenya, Uganda and Malawi where she has successfully teased out impact stories and increased visibility of project interventions. Her expertise in developing and supporting management processes, pengajaran yang dipelajari, and best practices is exemplified in the three-year organizational change management and project closure process of the USAID| DELIVER and Supply Chain Management Systems (SCMS) 10-year project in Tanzania. In the emerging practice of Human Centered Design, Irene has successfully facilitated a positive end to end product experience through conducting user experience studies while implementing the USAID| DREAMS Project amongst adolescent girls and young women (AGYWs) di Kenya, Uganda, dan Tanzania. Irene is well-versed in resource mobilization and donor management, especially with USAID, DFID, and EU.

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