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Asia Regional Knowledge Management Officer

Asia Regional Knowledge Management Officer
Knowledge SUCCESS

Knowledge SUCCESS (Strengthening Use, Capacity, Collaboration, Exchange, Synthesis, and Sharing) is a global project led by a consortium of partners and funded by USAID’s Office of Population and Reproductive Health to support learning, and create opportunities for collaboration and knowledge exchange, within the family planning and reproductive health (FP/RH) community. We use an intentional and systematic approach, called knowledge management (KM), to help programs and organizations working in FP/RH collect knowledge and information, organize it, connect others to it, and make it easier for people to use — so that programs, services, and ultimately outcomes can be improved.

Knowledge SUCCESS has a mission to strengthen KM at the regional level, and to do so purposefully and strategically, based on audience needs and responding to critical FP/RH technical needs in each region.

We are seeking an Asia Regional KM Officer to support this mandate within USAID’s priority family planning countries including Afghanistan, Bangladesh, India, Nepal, Pakistan, Philippines, and Yemen.

The Asia Regional KM Officer will collaborate with other Knowledge SUCCESS staff members to understand and assess needs for accessing, sharing, and using FP/RH knowledge within Asia. They will liaise with regional FP/RH partners and networks and work closely with the Knowledge SUCCESS Partnerships Team, to identify and prioritize activities and provide tailored KM support to technical working groups (TWGs) and family planning partners in the region. Finally, they will manage day-to-day KM for FP/RH activities in the region and communicate regularly with Knowledge SUCCESS leadership to ensure activities and deliverables are moving forward.

To Apply

  • Complete your application here: https://airtable.com/shr485Pd94ipL0ogR
  • Attach your CV (no more than 3 pages). The CV should include a list of the contact information (name, email address, and phone number) of three references (including your most recent employer).
  • Attach a cover letter (no more than 1 page) outlining why you are a good fit for the position.
  • The deadline for submission of applications is Monday February 20, 2023.
  • Interviews will be arranged on a rolling basis, and Knowledge SUCCESS may make an offer before the closing date.
  • Please note that only qualified and shortlisted applicants will be contacted.

The Basics

  • The Asia Regional KM Officer will be full time at 40 hours per week.
  • They should be based within the Asia Region, preferably a USAID Priority country (Afghanistan, Bangladesh, India, Nepal, Pakistan, Philippines, and Yemen).
  • The Asia Regional KM Officer will be a member of the Knowledge SUCCESS Leadership and Management Team. They will have oversight from the Knowledge SUCCESS Partnerships Team Lead and work closely with other team members, including two other regional KM Officers representing East and West Africa.
  • They will be integrated into the Partnerships Team but will work on activities across the entire Knowledge SUCCESS Project (supported/backstopped by KM Officers at the headquarters level).

Specific/Illustrative Duties and Responsibilities

  • Provide KM technical assistance and facilitate knowledge sharing in the region
    • Provide intensive KM support to selected FP/RH technical working groups and/or partners in the region
    • Plan and execute in-person and virtual knowledge exchange meetings in the region (e.g., learning circles, peer assists)
    • Use KM approaches to increase peer-to-peer learning related to FP programs
    • Capture and share key insights from the country/regional level back to the global level
    • Provide KM support to the forthcoming FP2030 Asia regional hub
    • Facilitate KM trainings on various topics (e.g., storytelling, documentation, etc.)
    • Plan and facilitate webinars with various invited speakers
  • Engage national and regional technical working groups and FP partners to apply KM tools and techniques to strengthen knowledge exchange and collaboration
    • Plan/facilitate virtual exchange events among South and Southeast Asia regional or national technical working groups
    • Lead and train a cohort of regional KM champions
  • Develop technical content
    • Write/lead content pieces that feature Asian priority reproductive health countries and technical areas of interest for the Knowledge SUCCESS website
    • Collaborate with FP/RH organizations and groups within the region to highlight their work in various content pieces
    • Curate relevant and timely resource collections on FPinsight
  • Assess context
    • Add to an existing inventory of regional family planning or family planning-related (e.g., PHE, gender) TWGs and projects at the regional and country level
    • Assess strategic FP/RH priorities within the region based on the perceived need of key stakeholders, donor commitment, and project mandate.
    • Develop a list of strategic activities to support and strengthen KM for FP/RH in the region based on these findings.
    • Contribute to overall Knowledge SUCCESS project activities as needed

Minimum Qualifications

  • Masters degree (M.A., MHS, MPH) or equivalent, and/or 4 to 10 years relevant experience and/or training; or equivalent combination of education and experience.
  • Must have demonstrated experience working on FP/RH projects.
  • Must have demonstrated knowledge management knowledge and/or experience.

Preferred Qualifications

Ideal skills

  • Strong facilitation skills
  • Familiarity with a range of knowledge management approaches
  • Familiarity with family planning methods and approaches in the region
  • Community engagement and capacity strengthening/training expertise
  • Comfort with networking/collaboration
  • Writing skills
  • Ability to collaborate and problem-solve with a team

Ideal traits 

  • Creative: Thinks “outside the box” for unique solutions to problems
  • Resourceful: Able to rapidly problem solve in settings with limited resources
  • Organized: Can juggle multiple tasks, prioritize appropriately, and work within specified time constraints
  • Collaborative: Works well in team settings, able to manage teams and incorporate feedback
  • Savvy and well-networked: Has a range of FP/RH contacts within the region and feels comfortable working within working groups and similar settings

Salary

  • Commensurate with experience, please be sure to provide your salary requirements in USD during the application process.
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