WHY WE DO

WHAT WE DO

KNOWLEDGE MANAGEMENT:

a strategic and systematic process of collecting and curating knowledge and connecting people to it so they can act effectively.

Knowledge SUCCESS (Strengthening Use, Capacity, Collaboration, Exchange, Synthesis, and Sharing) is a five-year global project led by a consortium of partners and funded by USAID’s Office of Population and Reproductive Health to support learning, and create opportunities for collaboration and knowledge exchange, within the family planning and reproductive health community.

We use an intentional and systematic approach, called knowledge management, to help programs and organizations working in family planning and reproductive health collect knowledge and information, organize it, connect others to it, and make it easier for people to use. Our approach is guided by behavioral science and design thinking principles in order to make these activities easy, attractive, and timely.

We see two main challenges impacting the successful exchange of knowledge, information, and expertise within family planning and reproductive health programs.

Challenge one: too much or too little information

In a given work day, we come across so many potential sources of information. Many professionals don’t have time to sort out high-quality, evidence-based knowledge and information, or they don’t know how to start. At the same time, there is a real geographic imbalance when it comes to information access and availability. Where people live and work determines whether they can access, and use, the most current tools and resources.

Challenge two: lack of connection and coordination

The global FP/RH community is more engaged, collaborative, and multi-sectoral than ever, but stakeholders rarely have opportunities to rapidly and effectively exchange information with those outside their typical spheres of influence. Too often, best practices diffuse slowly and lack coordination. And the great conversations and commitments at the global level don’t always diffuse to the regional level or to program managers responsible for day-to-day decisions and policymaking—and vice versa.

We're addressing these challenges in three ways:

CONNECTING PEOPLE TO KNOWLEDGE, AT A PERSONAL LEVEL.

We use behavioral science and design thinking principles, and tools like automation software, to consider each person’s learning preferences and connect them to information and resources that are unique to their needs. Our goal is to make it easier for individuals to find, share, and use high-quality family planning and reproductive health information.

ENCOURAGING ROUTINE – AND UNCONVENTIONAL – COLLABORATION.

We partner with groups such as Family Planning 2020 and the Implementing Best Practices (IBP) Initiative to encourage routine learning, sharing, and knowledge use up, down, and across the health system. We also create opportunities for unexpected, and even unconventional, conversations to happen across sectors and outside typical networksbecause new perspectives spark new ideas.

AMPLIFYING LOCAL LEADERSHIP, FOR THE GLOBAL GOOD.

We work with regional and national development institutions to integrate learning, knowledge sharing, and adaption into their health and development agendas—and amplify their knowledge and expertise up to the global level—and we nurture local champions who have the credibility and commitment to establish lasting practices of learning, collaboration, and reflection at all levels.

USAID Missions and Regional Bureaus can buy into our project in support of their strategic investments.

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